Terms and conditions Indulgent spa break for 2

1. The promoter of this prize draw is The Benenden Healthcare Society Limited of Holgate Park Drive, York, YO26 4GG (“Benenden Health”).

2. The opening date for the prize draw is 08.00am GMT on 4 January 2024 and the closing date is 11.59pm GMT on 31 March 2024 (“Closing Date”). Entries received after this time will not be considered.

3. The prize draw is open to all UK residents aged 18 years or over, except employees of Benenden Health, their families, agents or any third party directly associated with administration of the prize draw.

4. The prize draw is open to non-members only.

5. To be entered into the prize draw, entrants must successfully complete the entry form which asks for the entrant’s name, email address, telephone number and consent for Benenden Health’s newsletter. You must still be subscribed to the newsletter on the Draw Date for your entry to be valid. No purchase necessary and you can unsubscribe from the newsletter at any time following the Draw Date.

6. Multiple entries are not accepted, only one entry per person, per prize draw will count as a valid entry.

7. An automatic entry to the prize draw is gained by successfully completing the sign-up form for Benenden Health’s newsletter.

8. By entering the prize draw, or not opting out of automatic entry, you are agreeing to be bound by these terms and conditions and confirm that you are eligible to enter. You also agree to the personal details you provide on entry being passed to a third-party supplier (Red Letter Days) for the sole purpose of delivering the prize.

9. Benenden Health accepts no responsibility for entries that are not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, network, or server failure of any kind.

10. Winners will be chosen by a random draw on 15 April 2024 (“Draw Date").

11. Winners will receive an email from Benenden Health notifying them of their success. Following the winner’s acceptance, a link from a third-party source (Red Letter Days) will be sent to the winners, allowing them to book a weekday only, Indulgent Spa Day for two with two treatments and lunch with fizz with QHotels Collections. Full information on the details of the prize can be found here within the ‘In a Nutshell’ section at Indulgence Spa Day at QHotels Collections for Two with Two Treatments and Lunch with Fizz – Weekdays | Red Letter Days. This is only redeemable through Red Letter Days and must be booked direct using the link supplied, by the expiry date listed on the voucher in the email.

12. The prizes for the winners do not include travel or accommodation costs or any other expenses. Further information on the locations of the participating hotels can be found here: Indulgence Spa Day at QHotels Collections for Two with Two Treatments and Lunch with Fizz – Weekdays | Red Letter Days in the ‘Locations’ section.

13. Red Letter Days will make every effort to supply your prize to you within 30 days of your response of accepting the prize. Shortly after the Draw Date each winner will be notified by email (using details provided at entry) and must respond within 14 days. If a winner does not respond to Benenden Health within 14 days of being notified by Benenden Health, then the winner's prize will be forfeited, and Benenden Health will be entitled to select another winner in accordance with the process described above.

14. Once a prize is awarded and accepted, the winners will be sent a link by email to book their spa day from a third-party supplier (Red Letter Days).

15. The prize for the winners is non-exchangeable, non-transferable and no cash alternative is offered.

16. Benenden Health reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond Benenden Health's control makes it necessary to do so.

17. The decision of Benenden Health regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

18. Benenden Health will not be held responsible for any elements of the prize. Any dissatisfaction must be taken up with the providers directly at the time.

19. Benenden Health must either publish or make available information that indicates that a valid award took place. To comply with this obligation Benenden Health will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails MarketingMail@benenden.org.uk or writes to Benenden Health, Holgate Park Drive, York, YO26 4GG (enclosing a self-addressed envelope) within one month of the Closing Date stated in condition 2. If you object to any or all of your surname, county and winning entry being published or made available, please contact Benenden Health at MarketingMail@benenden.org.uk with the subject line ‘Indulgence Spa day for two objection’ In such circumstances, Benenden Health must still provide the information and winning entry to the Advertising Standards Authority on request.

20. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Benenden Health reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.

21. Benenden Health reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

22. Insofar as is permitted by law, Benenden Health, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Benenden Health, its agents or distributors or that of their employees. Your statutory rights are not affected.

23. Personal data supplied during the course of this promotion will only be processed as set out in Benenden Health's Privacy Policy. See also condition 19 with regards to the announcement of winners.

24. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.